Join The Revolution

John DiJulius Experiential Tour Workshop™

Registration is now open to this one of a kind customer service training workshop taught by THE authority on world-class customer service John DiJulius. This

August 28-29

become one of the very few to learn the intricacies of delivering a world-class customer experience and how they apply to your business.

You will visit several leading experience providers and compare service defects, standards and above and beyond opportunities expected of those typical in that industry and what these leaders are doing to break the mold and change expectations.

Then review your pre and post visit notes to discover the common themes seen and develop a plan to raise the bar, train your organization and create a paradigm shift in your industry.

You are 2 clicks away. Reserve your seat for the best customer service training classes in the country. Limited availability.

ADDITIONAL BENEFITS:

• Receive actionable ideas to implement at your organization immediately
• Learn from other industries and other business models
• Exchange ideas with business leaders from other companies
• Workbook and materials provided

LODGING: Hilton Garden Inn 700 Beta Drive Cleveland, Ohio, USA 44143 Phone: 1-440-646-1777 S: www.mayfieldvillage.hgi.com
WHO SHOULD ATTEND: All levels of customer service leadership Operations Managers Store Managers	INVESTMENT: Enrollment in Experiential Tour Workshop™ $3,500.00 (2 days)